Building Trust and Loyalty at Rumah Qur’an: Sustainable Management in Aeen Bandung
DOI:
https://doi.org/10.61455/sicopus.v3i01.287Keywords:
trust building, loyalty development, sustainable management, islamic educational institution, community-based leadershipAbstract
Objective: This study explores the implementation of sustainable management at Rumah Quran Aeen by examining management trust, managerial competence, teacher loyalty, open communication, and policy consistency. It aims to understand how these elements contribute to effective and sustainable educational governance. Theoretical framework: The research is grounded in participative management theory, organizational trust models, and sustainable leadership principles, emphasizing collaboration, transparency, and adaptability in education. Literature review: Relevant literature highlights the importance of transparency in school leadership, effective communication, and stakeholder involvement in strategic planning. Studies also emphasize the role of technology and policy consistency in enhancing institutional sustainability, particularly in religious learning environments. Methods: A qualitative approach was adopted, including in-depth interviews with staff, field observations, and the analysis of internal documents. This combination offered a comprehensive view of management practices within the institution. Results: The findings indicate that Rumah Quran Aeen maintains strong financial transparency through accurate income and expense records shared openly with staff. Collaborative strategic planning promotes a sense of belonging and loyalty among teachers. The use of digital platforms for online learning showcases adaptability to modern educational needs. Moreover, consistent implementation of teaching policies—such as structured memorization and regular assessments through murojaah and tasmi’—ensures quality and reinforces trust. Implications: The study highlights the value of transparent, consistent, and adaptive leadership in promoting loyalty and sustainability in educational institutions. Novelty: This research uniquely integrates Islamic educational values with modern management and technology, offering a replicable model for similar institutions.
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