Carlos Fredrick Ginting, Yetty Sembiring, and Ardieansyah. “Digital Transformation in Service Performance Evaluation: A Study of the Public Satisfaction Index at the Medan Baru Sub-District Office”. Solo International Collaboration and Publication of Social Sciences and Humanities 3, no. 02 (May 1, 2025): 309–324. Accessed September 30, 2026. https://journal.walideminstitute.com/index.php/sicopus/article/view/327.